Are your toys safe to use?
Yes, our toys are made with 100% non-toxic materials and are safe for children to use.

Do you accept bulk orders?
We do! For bulk orders, kindly reach out to us at carina@ainektoys.com.

Are these toys recyclable?
Most of our toys are not recyclable in their entirety but do have recyclable packaging or pieces that can be recycled.


How will I know if my order came through?
Once you place an order with ainektoys.com, we will provide you with a confirmation number. You will receive a confirmation email to let you know that your order is being processed. If you do not receive a confirmation email within 24 hours, feel free to contact us.

Can I change my order once it’s placed?
We do our best to fulfill your order as soon as possible so if you need to make a change, please email carina@ainektoys.com asap so we can help.

Can I modify my order before it ships?
You can if you are fast enough! Since we process orders quickly(most ship within 24 hours or much,much sonner!), you will need to contact our Customer Care staff at carina@ainektoys.com, or use Live Chat online, so staff can check the real-time status of your order and let you know if any items can be added or removed from your order.

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